Care & Maintenance
Please take the greatest of care when unwrapping your furniture so as not to damage it in any way. Marks from knives and scissors, scratches from staples or from placing tabletops on the ground, etc., are not covered under the Fermob guarantee.
Cleaning Fermob Furniture
Metal furniture can be cleaned using either clean water or water containing a non-detergent soap.
The furniture should then be wiped dry to remove any smears or traces of lime scale. Abrasive sponges should not be used to scrub the furniture, and no abrasive powders or other types of detergent should be used.
For dirt that is more heavily ingrained, you should use either a window-cleaning product that contains alcohol.
For furniture incorporating both metal and Outdoor Technical Fabric, the fabric should be cleaned with soapy water and a soft brush.
All our products are delivered with pads that protect the furniture feet as well as floor surfaces. These pads prevent any degradation or damage to the feet resulting from contact with the ground, which can sometimes be damp or harsh. We recommend that you replace any lost pads by ordering a new set from your Fermob dealer.
You should not allow water to accumulate on or around your furniture, especially around the feet and pads.
Any scratches should be quickly treated using the available Fermob after-sales tools (such as touch-up pens and sprays in the exact colour of your furniture). If rust begins to appear as a result of a scratch or bump, you should not sand it, but instead apply an anti-rust product such as Rustoleum® as quickly as possible, and then repaint the area using the appropriate Fermob touch-up pen or spray paint. If rust develops on stainless-steel parts, then a polish (liquid or paste only) should be applied as soon as the first traces appear. The sooner action is taken, the less the rust will spread.
Textrol® Treated Wood
Some Fermob furniture includes wood treated with Textrol® to protect it from the weather. By its very nature, wood requires special care: a wood seal such as Textrol® should be regularly applied, with the prior application of a wood cleaner such as Net-Trol® if necessary.
Tabletops should not be covered with plastic sheeting: the chemical components in this type of material can, over time, alter the appearance of the paint as well as its protective anti-corrosion and anti-UV properties.
Furniture that features OTF
OTF (Outdoor Technical Fabric) should be protected from potential damage from contact with sharp objects or sources of heat such as cigarettes.
The lifespan of your furniture will vary in relation to the conditions and type of use. To maximize the lifespan of your product, we recommend that you store it in a dry, well-ventilated place during the winter, and ensure it is protected from any knocks and bumps. Products should not be stored covered by plastic or any other moisture-trapping product.
To prevent scratches and water retention, we recommend that you do not place decorative objects or flowerpots on tables. Please avoid stacking your chairs upside down on tables. We recommend that you clean off any traces of bird droppings as quickly as possible, as these can be particularly damaging and may lead to the permanent corrosion or staining of your furniture.
Fermob furniture is designed and manufactured using recycled and recyclable materials. To help us protect the environment, please remember to take your packaging and any old unwanted furniture to your local waste disposal center for recycling.